An increasing amount of work conducted by a Local Authority is being classed as a project. The biggest part of the job of a project manager is Planning, to show how the work can be achieved. However, a lack of skilled project managers can cause Local Authorities problems with implementing changes to the services provided. Training is one way of providing employees with those skills, which can also provide motivation and ease recruitment and retention problems.
More and more goods and services are being provided by external suppliers. Contracts for procuring these services now have to be demonstrably managed, which is where
Service Management is recognised as the Best Practice for this.
No change can ever be undertaken without the possibility of risk. The OGC offer Best Practice guides for the following subjects:
There are numerous organisations involved in helping Local Authorities, with various acronyms that are confusing. For a full list of who is involved with what, click here.
