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ITIL Training Courses, UK

This is ITIL Training Home

ITIL Service Management Training ITIL® (the IT Infrastructure Library ® ) is the most widely accepted approach to IT service management in the world. Datrix ITIL training provides a cohesive set of best practice, drawn from the public and private sectors internationally.

Go straight to ITIL Training venues and prices
What is ITIL?
ITIL Version 3 Information
About Datrix Training
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ITIL Certification Map
What is ITIL & PRINCE2 Best Practice?
Last Updated 21st April 2008

ITIL Training Qualifications Available

ITIL Course Outlines and Dates

Title Code / Duration Description
ITIL Overview ITILOV3
1day
This one day workshop is designed for all levels of IT staff requiring an introductory overview to Service Management.
ITIL v3 Foundation ITILFV3
3days
The IT Service Management Foundation course is a three-day course leading to the ITIL Foundation Certificate.
3 day ITIL Foundation Training is available on public schedule for £795 including Examination, All Study Materials and lunches (no hidden extras) at the following 3 Datrix venues only. The IT Service Management Foundation 3 day course leads to the ITIL Foundation Certificate. It is the starting point for those wiching to gain ITIL Certification.
ITIL Training in London 3 day v3 ITIL Foundation Training from only £695
ITIL Training in Preston 3 day v3 ITIL Foundation Training from only £795

ITIL Training in Liverpool

3 day v3 ITIL Foundation Training from only £795
ITIL Training in Sheffield 3 day v3 ITIL Foundation Training from only £695

 

ITIL Foundation v2 - v3 Bridging Course

ITILBRI
3days

The ITIL V3 Bridging Course is provided to give candidates a fast track route to an ITIL version 3 Foundation certificate level of knowledge.
ITIL Practitioner v2 Certificate Courses
ITIL Practitioner: Service Level Management Training Course

ITILPSL
3days

This course focuses on user and supplier issues associated with managing and implementing SLA's.
ITIL Practitioner: Service Desk and Incident Management Training Course

ITILPSDI
3days

The course is suitable for both practitioners and for those involved in the development and management of Service Desk and Incident Management processes.
ITIL Practitioner: Change Management Training Course ITILPCHM
3days
By the end of this course, delegates will be able to provide professional advice and leadership in IT Change Management within their organisations.
ITIL Practitioner: Problem Management Training Course ITILPPM
3days
This course will benefit Problem Management and other second/third level business / systems support staff.
ITIL Manager's Certificate v2 Certificate Courses
ITIL Service Delivery Training Course ITILMANSD
5days
These courses are suitable for Managers, consultants, FM suppliers and experienced development, support and operations practitioners, who make substantial technical decisions affecting the support of IT services.
ITIL Service Support Training Course ITILMANSS
5days
     
Save money on ITIL public scheduled courses with Datrix, click here to find out more
ITIL Foundation is also available on public shedule with Datrix in: Leeds, Sheffield and Manchester
 

Related Links
Managing Successful Programmes
Project Management Tools
Public Sector
PRINCE2 Training
For the examining board website, go to the APM Group website